SUPPORT-FAQ

Solarman Home version

Register and login

How to register to become a Solarman (Home version) member?

Welcome to Solarman!
Click here to register
You can register with phone number or email address
For account security, please use password with some complexity
After registration, you can create an intention for a plant to join Solarman family worldwide.
Start your Solarman journey from here.

Register as Solarman (basic version) user for the first time? You can click login or register in the official website, or you can enter Solarman(basic version) and then click login or register in the top right corner.
Take weibo as an example, your page will go directly to sina weibo for authentication (you may need to enter your weibo account) after clicking the button.
After authentication, you’ll go directly back to Solarman (basic version) and login automatically.

Main features introduction

You can check other people' s plants regardless of your login status.
You can click Discover to see all plants in your city.
You can click Discover·City in the APP, or click city name[click to switch] on top left to switch cities

You need to login first, and then create your own plant.
If you already login, click ‘+’ on top right for hidden column, then choose ‘create a plant’; For Web, click the first button on left column to create a plant.

At least a data logger will be needed.

Step to add data logger will jump out automatically when a plant is created. For app, scan QR code of logger or enter logger SN number manually to add it; For Web, only enter logger SN number manually is accepted.

Logger is a device connecting to the network, only when the logger is configured to the Internet can the data be transferred to the cloud server.
Currently only APP can be configured to the Internet. If you want to configure Web to the Internet, please check the specifications.

You can set grid-connection type of your plant when you create your plant, or edit it after the creation. Grid-connection is categorized as four types: all on-grid, partly on-grid, off-grid, energy storage system. For plant, the main differences could be the plant overview interface.
On the plant overview interface, different cards represent different types of parameters, charts in the bottom are related to the parameters. If on-grid types are switched, number of cards and bottom charts will be affected.

Check the charts on the plant overview interface, you can also switch to 'landscape mode' by clicking the chart.

For APP, click your plant for more details, click bell button on top right to enter into alert listing interface.
For Web, click the exclamation point on top right of background pictures.

For APP, click '…' button on top right to share – choose a channel to share automatically
For Web, click 'share' on bottom right of plant details background picture.

Messages about device alerts, plant offline, device offline and configuration results will be sent to users as push notifications. You can choose whether to receive it from Setting – Message.

For app, click me first, then choose Settings – Account security, password can be modified if the account was registered with phone number or email address. If the account was directly logged in via any third party, password can only be modified after linking the account with phone number or email address.
For Web, click the alias on top right, then choose settings.

Plant intention

Plant intention is targeted for those who are planning to build a plant, you can enter some necessary parameters of your house to check your plant yield in advance.

According to your selected location, we can calculate expected generation under the capacity according to the irradiation data provided by our business partner Solargis, and then calculate the yield based on your on-grid type, local electricity prices and subsidies.

Yes

20

Yes

Hardware LIW

Help

About hardware

Hardware LIG

Help

About hardware

Hardware LD

Help

About hardware

HardwareMW1

Help

About hardware

HardwareMW2

Help

About hardware